Managing Your Subscription

Overview

Formuley offers five subscription tiers designed to match your business at every stage. You can manage your plan, payment method, and billing preferences from the Settings page. All new accounts start with a 14-day free trial that includes full access to every feature -- no credit card required.

Subscription Tiers

Plan	Monthly	Annual	Included Users
Maker	$20/mo	$199/yr	1
Pro	$49/mo	$490/yr	1
Business	$149/mo	$1,490/yr	5
Lab	$299/mo	$2,990/yr	20
Enterprise	Custom	Custom	Unlimited

Annual pricing is billed as a single payment and offers savings compared to paying monthly. The Business plan charges $25/seat for additional team members beyond 5, and the Lab plan charges $20/seat beyond 20.

Accessing Billing Settings

1. Click Settings in the sidebar to open the settings page at /settings.
2. Select the Billing tab to go to /settings/billing.
3. Here you can view your current plan, billing cycle, next payment date, and payment method.

Choosing a Plan

During your 14-day free trial, you have access to all features across every tier. Before the trial ends, choose the plan that fits your needs:

• Maker ($20/mo) -- for makers who are learning and experimenting. Includes up to 100 ingredients, 50 formulas, basic INCI generation, lye and fragrance calculators, and email support.
• Pro ($49/mo) -- for makers who are launching and selling. Adds unlimited ingredients and formulas, full compliance suite, AI tools, label generator, Profit Guardian, Shopify integration, and priority support.
• Business ($149/mo) -- for teams and client work. Adds team members, workspaces, custom reports, API access, and document management.
• Lab ($299/mo) -- for serious manufacturing operations. Adds QuickBooks integration, custom roles, GMP documentation, audit logs, phone support, and a dedicated account manager.
• Enterprise (custom pricing) -- for large organizations. Includes SAML SSO, IP restrictions, unlimited API access, and custom solutions. Contact sales for pricing.

Upgrading Your Plan

1. Go to Settings then Billing.
2. Click Change Plan or Upgrade.
3. Select your new plan and billing cycle (monthly or annual).
4. Confirm the change. Formuley applies the new plan immediately. If you are upgrading mid-cycle, you are charged a prorated amount for the remainder of the current billing period.

New features from the higher tier become available as soon as the upgrade is confirmed.

Downgrading Your Plan

1. Go to Settings then Billing.
2. Click Change Plan.
3. Select the lower plan you want to switch to.
4. Confirm the change. The downgrade takes effect at the end of your current billing period. You retain access to your current plan's features until then.

Before downgrading, review the feature differences between plans. If you are using features exclusive to your current tier (for example, team workspaces on Business), make sure to export or adjust your data as needed.

Payment Methods

Formuley uses Stripe for payment processing. All major credit and debit cards are accepted. To update your payment method:

1. Go to Settings then Billing.
2. Click Update Payment Method.
3. Enter your new card details in the Stripe-secured form.
4. Click Save. The new card is used for all future charges.

Cancelling Your Subscription

If you need to cancel:

1. Go to Settings then Billing.
2. Click Cancel Subscription.
3. Confirm the cancellation.

After cancelling, you keep full access to your current plan through the end of the billing period. Once the period ends, your account enters a read-only state where you can view your data but cannot create new formulas, batches, or labels.

Data Export Before Cancellation

Before cancelling, you may want to export your data. Go to Settings then Data at /settings/data to access export, import, and backup options. You can export your formulas, ingredients, batches, and financial data in CSV or PDF format depending on your plan.

Account Deletion

If you want to permanently delete your account:

1. Go to Settings then Data.
2. Click Delete Account.
3. Confirm the deletion.

Account deletion includes a 30-day grace period during which you can contact support to restore your account. After 30 days, all data is permanently removed.

Notification Preferences

Manage billing and product notifications at Settings then Notifications (/settings/notifications). You can control which email notifications you receive, including billing receipts, renewal reminders, and usage alerts.

Tips

• Choose annual billing to save compared to monthly payments. For example, the Pro plan saves $98/year on annual billing.
• If you are unsure which plan to choose, start with Pro. It includes the full compliance suite, AI tools, and Profit Guardian, which are the features most indie beauty makers need once they start selling.
• Export your data before downgrading or cancelling to ensure you have a backup of everything.
• For details on adding team members and managing seats, see Setting Up Your Team.