Frequently Asked Questions

Very secure. We use AES-256 encryption (the same standard banks use) to protect your formulas at rest, and TLS encryption to protect data in transit. Your data is also backed up daily. Learn more about our security practices.

No. Your formulas are encrypted, and we've built the system so that only you can decrypt and view your data. Our team cannot access your recipes.

You can export all your data anytime from Settings. If we ever shut down, we'd give at least 90 days notice and ensure everyone can export their data.

Never. We make money from subscriptions, not from selling data. Your formulas are your competitive advantage—we'd never compromise that.

On secure cloud servers with enterprise-grade infrastructure. The data centers have physical security, DDoS protection, and are used by major companies worldwide.

Yes! Go to Settings > Security > Export Data. You'll download a JSON file with all your formulas, ingredients, batches, and financial records.

Contact us within 7 days at support@formuley.io. We keep daily backups for 7 days and may be able to help you recover deleted data.

Formuley is a cosmetics formulation management app designed for indie beauty makers. It helps you track ingredients, create formulas, record batches, and monitor your costs and profitability.

Formuley is built for indie cosmetics makers, small beauty businesses, skincare formulators, soap makers, and anyone who creates cosmetic products and wants to manage their recipes professionally.

Create a free account, then start by adding your ingredients. Once you have ingredients, you can create formulas using those ingredients, and then log batches when you make products.

Formuley is a web app that works great on both desktop and mobile browsers. You can access it from any device with an internet connection. A dedicated mobile app is on our roadmap.

Yes! When viewing a formula, you can scale it up or down by entering a multiplier or target yield. The app will automatically calculate new ingredient amounts.

Every time you edit a formula, a new version is created automatically. You can view the history of changes and compare versions to see what changed. This helps you track your formula development process.

Profit Guardian is our cost monitoring feature. It tracks your ingredient costs over time and alerts you when prices change significantly, helping you maintain your profit margins.

Yes! We offer a free tier that lets you try Formuley with limited features. You can upgrade anytime to unlock full functionality.

You can cancel anytime from your account Settings. Your subscription will remain active until the end of your billing period.

We accept all major credit cards (Visa, Mastercard, American Express) through our secure payment processor, Stripe.

Refunds are handled on a case-by-case basis. Contact us at support@formuley.io and we'll do our best to help.